CLIENT TERMS OF SERVICE
The terms and conditions set forth below are integral to the provision of services by Prashant Pinge ("LemonEd") to any customer or client ("Client"). LemonEd provides services in admissions consulting and career coaching, each with its own terms and conditions.
When you purchase services from LemonEd, you agree to the terms and conditions of this Agreement ("Agreement").
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1. Services
(a) Education Consulting
i) Description
LemonEd will provide the Client with advice, strategy, and assistance in the following service categories, as described on the relevant pages of the LemonEd website (www.lemoned.com):
(1) Career Counselling (for students in Grades 9 through 12)
(2) Study Abroad Services, which are offered under two distinct models:
(a) Elite Admissions Advisory, and
(b) Global Education Pathways
(3) MBA Admissions Consulting
Each service differs in scope, structure, pricing, and mode of delivery, as described below.
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ii) Scope of Study Abroad Services
A. Elite Admissions Advisory
Elite Admissions Advisory is a paid, package-based consulting service designed for applicants targeting selective undergraduate and postgraduate programs. Under this model, LemonEd provides structured, high-touch advisory support, including strategic guidance, positioning, and feedback on application components.
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Services under Elite Admissions Advisory are advisory in nature only. LemonEd does not submit applications, communicate with institutions on behalf of the Client, or make admissions decisions.
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B. Global Education Pathways
Global Education Pathways supports students exploring a wider range of international institutions through third-party platforms, partner institutions, or external service providers.
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Under this model, LemonEd may:
(1) Share information about available programs and pathways
(2) Facilitate introductions or referrals to third-party platforms or institutions
(3) Provide general guidance to help the Client navigate available options
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Clients acknowledge that Global Education Pathways differs from Elite Admissions Advisory in structure and delivery, and that certain services may be provided by third parties not controlled by LemonEd.
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iii) Term
This Agreement shall remain valid for the duration of the specific service selected by the Client, as follows:
(1) Career Counselling: for the number of sessions or duration purchased
(2) Elite Admissions Advisory and MBA Admissions Consulting: until final decisions are received from all programs assisted with and a decision is made regarding enrollment, or until the agreed scope is completed
(3) Global Education Pathways: until facilitation, referral, or guidance related to the selected pathway is completed
All services apply only to the academic year or intake cycle for which the Client has enrolled.
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iv) Fees
(1) Fees for Career Counselling, Elite Admissions Advisory, and MBA Admissions Consulting are charged directly to the Client and must be paid in full prior to commencement of services, as per the selected package.
​(2) For Global Education Pathways, fees and compensation structures may differ. In some cases, LemonEd may receive compensation from third-party platforms or institutions in connection with referrals or introductions.
​(3) Any such compensation does not alter the Client’s responsibility to independently assess institutions, offers, or services, nor does it create any obligation or guarantee regarding outcomes.
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v) Obligations
LemonEd will:
(1) Provide advisory guidance, strategy, and feedback relevant to the selected service
(2) Offer reasonable response timelines (typically within 48 hours, unless otherwise stated)
(3) Act in good faith and maintain professional standards
(4) Clearly communicate the scope and limitations of each service
LemonEd will NOT:
(1) Write, draft, or author essays, statements, or recommendation letters
(2) Submit applications or documents on behalf of the Client
(3) Represent the Client before universities, institutions, or authorities
(4) Guarantee admission, scholarships, visas, or outcomes
(5) Influence or control decisions made by third parties
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Note for Global Education Pathways:
For certain services under Global Education Pathways, LemonEd may facilitate submission of application materials through third-party systems or platforms. Such submission is strictly operational and does not constitute LemonEd acting on the Client’s behalf in a discretionary or advisory capacity. LemonEd is not responsible for outcomes resulting from these submissions.
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vi) Client Obligations
The Client agrees to:
(1) Provide complete, accurate, and truthful information
(2) Adhere to agreed schedules and timelines
(3) Independently verify deadlines, eligibility criteria, and institutional requirements
(4) Prepare and submit all application materials including authentic documents
(5) Ensure originality and compliance with academic integrity standards
(6) Take full responsibility for final submissions and decisions
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vii) Third-Party Services Disclaimer
(Test Preparation, Loans, Visa, Settlement, and Related Services)
(1) LemonEd does not design, deliver, supervise, or control services related to:
(2) Standardized test preparation
(3) Education loans or financial products
(4) Visa or immigration services
(5) Settlement, housing, or relocation services
Where appropriate, LemonEd may refer or introduce Clients to independent third-party providers for such services. The Client expressly acknowledges and agrees that:
(1) Selection of any third-party provider is entirely at the Client’s discretion
(2) LemonEd does not guarantee outcomes arising from third-party services
(3) Any engagement, agreement, or payment made to such providers is strictly between the Client and the third party
(4) LemonEd bears no responsibility or liability for the quality, conduct, accuracy, or results of any third-party services
(5) LemonEd may receive compensation from third-party providers in connection with referrals or introductions, without creating any obligation, endorsement, or guarantee
viii) No Warranty
LEMONED’S SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
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WITHOUT LIMITING THE FOREGOING, LEMONED MAKES NO REPRESENTATION OR WARRANTY THAT:
(1) THE CLIENT WILL OBTAIN ADMISSION TO ANY PROGRAM
(2) ANY PARTICULAR OUTCOME, OFFER, VISA, OR RESULT WILL BE ACHIEVED
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All admissions and related decisions rest solely with the relevant institutions or authorities.
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ix) Indemnification
The Client agrees that LemonEd shall not be liable for unsuccessful outcomes or third-party decisions. The Client further agrees to indemnify, defend, and hold LemonEd harmless from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:
(1) inaccurate or misleading information provided by the Client
(2) misuse or misunderstanding of advice
(3) engagement with third-party providers
(4) violations of institutional rules or application requirements
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(b) Career Coaching
i) Description
LemonEd will provide the Client with advice, strategy, and assistance in career coaching as described on the Process page of Career Coaching on the LemonEd website (www.lemoned.com/career-coaching-process).
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ii) Term
This Agreement will be valid for the duration of the coaching package selected by the Client. Packages may include a single session or multiple sessions, depending on the Client’s choice.
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iii) Fees
The Client will pay the full coaching fees to LemonEd prior to the commencement of the career coaching services, as per the package selected.
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iv) Obligations
LemonEd will:
(1) Provide career coaching services tailored to the Client’s career goals and aspirations.
(2) Offer timely guidance and feedback, typically within 48 hours.
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LemonEd will NOT:
(1) Write, draft, or compose resumes, cover letters, or any other materials on behalf of the Client.
(2) Work or interact with anyone other than the Client.
(3) Submit any information, application, or material on behalf of the Client.
(4) Guarantee job placement or any specific career outcome.
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The Client will:
(1) Adhere to the agreed schedule, including coaching appointments.
(2) Provide accurate and authentic information relevant to their career goals.
(3) Verify deadlines and requirements associated with their career objectives.
(4) Draft, complete, and submit all personal materials (resumes, cover letters, applications, etc.) themselves.
(5) Ensure that no content used in pursuit of career goals is plagiarized.
(6) Actively execute tasks recommended during coaching, including upskilling, applying for roles, and attending interviews.
v) No Warranty
LEMONED'S SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND. LEMONED EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, LEMONED MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO (A) GUARANTEED SUCCESS IN ACHIEVING CAREER OBJECTIVES OR (B) OBTAINING EMPLOYMENT.
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vi) Indemnification
THE CLIENT AGREES THAT LEMONED SHALL NOT BE LIABLE FOR FAILURE TO ACHIEVE CAREER OBJECTIVES OR ANY OUTCOME OF THE JOB SEARCH. THE CLIENT FURTHER AGREES TO INDEMNIFY, DEFEND, AND HOLD LEMONED HARMLESS FROM AND AGAINST ANY LIABILITIES, CLAIMS, DAMAGES, COSTS, OR EXPENSES (INCLUDING REASONABLE LEGAL FEES) ARISING FROM:
(1) Inaccurate or misleading information provided by the Client
(2) Misuse or misunderstanding of advice or guidance
(3) Engagement with third-party service providers
(4) Violations of institutional rules, employer requirements, or application procedures
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2. Limitation Of Liability
THE CLIENT AGREES THAT LEMONED SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS, DAMAGE, LIABILITY OR EXPENSE INCURRED OR SUFFERED THAT IS CLAIMED TO HAVE RESULTED FROM THE USE OR INABILITY TO USE ANY OF THE SERVICES OFFERED BY LEMONED EVEN IF LEMONED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLY FORESEEABLE. LEMONED'S TOTAL AGGREGATE LIABILITY FOR ANY OR ALL DISPUTES ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED RS. 5000/-.
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3. Refund
LemonEd will not issue refunds under any circumstances.
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4. Confidentiality
LemonEd agrees to keep all Client information confidential during the term of the Agreement and after its termination unless it is required by the law to disclose the information. This clause does not extend to Client information that is available in the public domain or can be easily found out.
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5. Non-Disparagement
The Client agrees that they will not make any statement in any media during the term of the Agreement and after its termination that would directly or indirectly materially damage or impair the reputation and/or goodwill of LemonEd.
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6. General Provisions
(a) This Agreement comprises the entire agreement between the Client and LemonEd and supersedes any prior agreements pertaining to the subject matter contained herein.
(b) If any provision of this Agreement is held by a court of competent jurisdiction or other authority to be invalid, void or unenforceable, the remainder of the terms, provisions, covenants and restrictions of this Agreement shall remain in full force and effect and shall in no way be affected, impaired or invalidated.
(c) The headings of sections and paragraphs herein are included solely for convenience of reference and shall not control the meaning or interpretation of any of the provisions of this Agreement.
(d) The rights and obligations of the Client hereunder are not assignable without the prior written consent of LemonEd.
(e) LemonEd will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, boycott, or any other circumstance or cause beyond the reasonable control of LemonEd.
(f) This agreement will be governed, construed, and enforced in accordance with the laws of India without regard to its conflict of laws rules. Neither the Client nor LemonEd will commence or prosecute any suit, proceeding or claim to enforce the provisions of these Terms Of Use, to recover damages for breach of or default of these Terms Of Use, or otherwise arising under or by reason of these Terms Of Use, other than in courts located in Mumbai, Maharashtra, India. By using LemonEd's Services, the Client consents to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. The Client hereby waives any right to trial by jury arising out of this Agreement and any related documents.
